Privacy policy
Last updated September 2026
Redspark (ABN 30 678 045 986) respects your privacy. This policy explains what personal information we collect through this website, how we use it and how you can contact us about it. We handle personal information in line with the Australian Privacy Principles.
What we collect
When you send an enquiry, we collect the details you give us: your name, email address, organisation, the services you're interested in and your message. We don't ask for sensitive information, and we ask that you don't include it in your message.
Like most websites, our hosting and analytics providers may record basic technical information such as your browser type, the pages you visit and your approximate location. This information doesn't identify you personally.
How we use it
- To reply to your enquiry and discuss the work you're interested in.
- To prepare proposals and manage our relationship with you if you become a client.
- To understand how the website is used, so we can improve it.
We don't sell or rent your personal information, and we don't add you to marketing lists without your permission.
Who we share it with
We use trusted service providers to run this website, receive form submissions and store email. They process information on our behalf and only for these purposes. Some of these providers may store data outside Australia. We may also disclose information where the law requires it.
How we protect it
We take reasonable steps to protect your information from misuse, loss and unauthorised access, and we keep it only for as long as we need it for the purposes above.
Accessing or correcting your information
You can ask to see the personal information we hold about you, or ask us to correct or delete it. Send your request through our contact form and we'll respond within a reasonable time.
Complaints
If you have a concern about how we've handled your personal information, please contact us first so we can try to resolve it. If you're not satisfied with our response, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.
Changes to this policy
We may update this policy from time to time. The latest version will always be on this page.